+91 9384054334

murali@karthikscompany.in

Last Updated: 02-10-2025

At Karthik’s Company, your privacy, data protection, and trust are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you use our Bulk SMS and WhatsApp Messaging Services. By accessing our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to provide and improve our services, including:

a. Personal Information

Name, email address, and phone number.
Company name, billing details, and service preferences.

b. Technical Information

IP address, browser type, and device details.
Usage logs for troubleshooting and analytics.

c. Messaging Data

Recipient contact lists provided by you.
Message content (for delivery and troubleshooting only).
We do not sell or share your data with third parties for marketing purposes.


2. How We Use Your Information

We use the collected data to:

Provide secure and reliable bulk messaging services.

Manage billing, payment, and service activation.

Improve customer support and user experience.

Comply with legal and regulatory requirements.


3. Data Privacy & Security

All customer data is stored on secure, encrypted servers.

We follow industry-standard data protection protocols to prevent unauthorized access.

Message content and recipient details are never shared or disclosed, except as required by law.


4. Data Sharing & Third Parties

We may share information only with:

Telecom operators, WhatsApp Business API providers, or payment gateways to deliver services.

Legal authorities, if required to comply with applicable laws.

We ensure all third-party providers adhere to strict data protection policies.


5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience.

Cookies help remember preferences and improve site functionality.

You can disable cookies in your browser settings, but some features may not work properly.


6. Your Rights

You have the right to:

Request a copy of the personal data we hold about you.

Request corrections to inaccurate information.

Request deletion of your data, subject to legal obligations.

Opt-out of promotional communications at any time.

To exercise these rights, please email us at privacy@karthikscompany.com.


7. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.


8. Data Retention

We retain your data only for as long as necessary to provide services.

Upon service termination or request, your data will be securely deleted in accordance with our retention policy.


9. Third-Party Links

Our website may contain links to external sites.

We are not responsible for the privacy practices of third-party websites.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. All updates will be posted here with the “Last Updated” date revised accordingly.